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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KERMI products

The group "New Technologies" offers for review the products of the plant KERMI: panel radiators, heated towel rails, vent and indoor convectors, vertical and horizontal heating walls, panel and wall heating systems, shower cabins, underfloor heating systems
  • Panel radiators KERMI
    Panel radiators
    THERM-X2 Profil/Plan/Line, etc.
  • Design radiators and heated towel rails KERMI
    Design radiators and heated towel rails
    Ideos, Tabeo, Credo Half, etc.
  • Convectors KERMI
    Convectors
    KNV, KSV, KNN, KSN, etc.
  • Indoor convectors KERMI
    Indoor convectors
    Ascotherm eco KRP91/KRN92, etc.
  • Heating walls KERMI
    Heating walls
    HHN10/11/20/21/22 , HHV10/11, etc.
  • Underfloor heating systems KERMI
    Underfloor heating systems
    X-NET C15/C11/C12/C17/C13, etc.
  • Wall heating KERMI
    Wall heating
    X-NET C21/C22, etc.
  • Shower enclosures KERMI
    Shower enclosures
    WALK-IN PASA/FILIA/NICA, etc.

NEW TECHNOLOGIES GROUP

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